January 30, 2018 at 9:48 pm #4387
The new Woocommerce version created a number of problems:
1. On the shop page categories are shown, even when you elect only products be shown. This may be caused by Genesis Connect? But if i disable Genesis Connect my shop no longer shows
2. The clip for making all products in a row the same height does not appear to be working
ThanksJanuary 31, 2018 at 4:36 am #4388
I am exploring your first issue. It’s my belief this is actually a WooCommerce release bug. So, we may need to wait until a new version of WC comes out.
The clip will require a little more time to resolve. Can you please provide a link to the page in question? Thanks.
JonJanuary 31, 2018 at 4:55 am #4389
The culprit appears to be the Genesis Connect for WooCommerce plugin. I will add a support query on the plugin page. Also currently being discussed here – https://wordpress.org/support/topic/urgent-issues-because-of-todays-update/January 31, 2018 at 5:04 am #4390
Thanks Jon. I turned off Genesis connect for now.
Here is a page which shows you what’s going on with the product display. You can see the heights and formatting looks broken. I am using clips and have installed the equal height clip. Could it be minimification problem, or related to fact that genesis connect is not running (although when it was it also looked wrong).
By the way, I tried rolling back the woocommerce version, but it does not get fixed.
Thanks for your support.January 31, 2018 at 5:10 am #4391
Can’t see the link?
Perhaps, try turning off your minify plugin (or are you using the Combine Clip)? Also clear all your caches.
JonJanuary 31, 2018 at 5:23 am #4392January 31, 2018 at 5:33 am #4393
Please turn off any caching plugins etc, Ishivamber. I can’t inspect the code properly. What are you using?
Also, double check that the Equal Height Clip is still activated. It may have ‘unclipped’ for some reason.January 31, 2018 at 6:29 pm #4394
The Genesis connect plugin was updated and that works fine.
As you suggested, it looks like the equal heights clip does not play nicely with the combine and minify clips clip. Who I turned off the minify it came back to the proper heights.
Although it looks like the new woocommerce and genesis connect are changing the size of the product images from the original you designed. Compare the shop page above with the home page featured products display. You will see that there is a difference in how they show up.
By the way, thanks for the quick response through this process…January 31, 2018 at 6:33 pm #4395
you can see the problem exaggerated even more here https://shop.mydroneservices.com/shop/
Where it looks like some product images are one size while the others are a different sizeFebruary 1, 2018 at 11:47 pm #4396
This isn’t anything to do with the theme. It’s to do with the WC product thumbnail settings. You could try running a regenerate thumbnails. Try changing the WooCommerce > Settings > Product – Hard Crop settings (and then regenerate thumbnails again). You should also ensure that product images you upload are 1:1 in ration and minimum 440px x 440px in size.
The Combine & Minify clip can be temperamental at times. The best protocol is to disable this clip, completely delete your cache, then reactivate the clip again. This should reset the clip/cache harmony.
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