Hello. I’ve just installed the theme and am setting it up. The problem I’m having is that on the product pages, clicking on the images takes me to a separate page showing the media file — but it’s not a lightbox nor does it let you page to the next image in the gallery.
I’ve downloaded and installed the clip: clip-envy-fix-wc-3-0-1- (v1.0.1) which you have recommended to others having issues like this. But it tells me that the clip isn’t compatible with my theme (Envy Pro), so I can’t activate it.
The Clip will resolve the issue if installed correctly via WP Clips. Have you renamed the theme by any chance? It must be used with a theme folder named ‘envy-pro’.
Alternatively, a new version of ENVY PRO will be released in coming days.
No, I haven’t renamed the theme and I thought I was installing it properly – via WP Clips. But it’s not an urgent issue so I’ll just wait for the new release. Thanks!
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